Bitrix24 CRM solutions that help Australian teams sell more
We design, implement and optimise Bitrix24 CRM around how your business actually sells, so every lead is captured, every follow-up happens and your team can see the whole customer journey in one place.
All-in-one CRM
One Bitrix24 CRM for sales, marketing and reporting
Bitrix24 is more than a contact list. It brings lead capture, deal management, communication and analytics into a single workspace your whole team can use.
Centralised customer data
Contacts, companies, deals and history in one place instead of spreadsheets and inboxes.
360-degree customer view
Every call, email, chat, form and deal on one customer timeline.
Customised to your business
Fields, stages and views built around your products, services and team.
Better teamwork
Tasks, comments and hand-offs linked to the deal, so nothing falls through the cracks.
Automated sales follow-ups
Reminders, emails and stage changes that happen without anyone chasing.
CRM on the go
Bitrix24's mobile app keeps your team updated away from the desk.
CRM features
Bitrix24 CRM features we set up for you
Organise scattered sales activity in one place
Capture leads from your website, ads and social channels, then distribute and track them through pipelines built for your sales process.
✓ Custom web forms that create CRM leads
✓ Bulk email and SMS campaigns
✓ Leads from Facebook, Instagram and Google ads
✓ Automatic lead distribution by rules
Our process
How we implement your Bitrix24 CRM
A clear five-step process built around your workflows, sales cycle and automation needs.
Requirements
We learn your goals, sales process and pain points before recommending anything.
Setup and customisation
Roles, permissions, pipelines, fields and workflows configured in Bitrix24.
Integration and automation
Website, email, WhatsApp and social channels connected, with repetitive tasks automated.
Training and go-live
Role-based training for your team, then go-live once everything is tested.
Support and optimisation
We monitor how the CRM is used and keep refining it as you grow.
Why SalesAid
Why Australian businesses choose SalesAid for Bitrix24 CRM
Certified Bitrix24 Gold Partner
SalesAid is powered by Sarasuk Tech, a certified Bitrix24 Gold Partner.
Cross-industry experience
CRM setups for sales teams in healthcare, insurance, travel and more.
Automation-first design
We build the CRM so routine work happens automatically from day one.
End-to-end support
From the first workshop to ongoing changes after go-live.
Transparent delivery
Clear scope, timelines and progress updates throughout the project.
Training included
Role-based training so your team actually uses the CRM.
FAQ
Bitrix24 CRM questions
Want to talk it through? Call +61 456 226 239 or email info@salesaid.com.au.
Related: Bitrix24 CRM · CRM automation · Integrations
What is included in a Bitrix24 CRM solution?
Typically a discovery workshop, pipeline and field setup, data import, integrations with your website and communication channels, automation rules, training and post-launch support.
What is the difference between Bitrix24 CRM and other CRMs?
Bitrix24 combines CRM with tasks, team chat, telephony, websites and automation in one platform, so you don't need to connect several separate tools.
Can Bitrix24 CRM capture leads from our website and social media?
Yes. Web forms, live chat, email, WhatsApp and social channels can all create leads in Bitrix24 automatically.
Can you customise Bitrix24 CRM for our industry?
Yes. We build custom fields, pipelines, stages and automation around your products, services and sales process.
Do you train our team on the CRM?
Yes. Every CRM project includes role-based training so salespeople, managers and admins know how to use it.
Ready for a CRM your team will actually use?
Book a free CRM strategy session with a certified Bitrix24 Gold Partner. We'll map your sales process and show you how Bitrix24 can support it.